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LEADER360™ is our flagship Professional Development Training. It helps mid- and upper-level leaders create actionable strategies or steps to expand skills, achieve higher levels of performance, accountability and emotional intelligence within themselves and their teams. We offer comprehensive and customized training that covers the following topics: • Emotional Intelligence in the Workplace: Learn how to recognize and manage your own emotions, as well as those of others, and how to use emotional information to guide your thinking and behavior. • The Self-Aware Leader: Discover your strengths and areas for improvement as a leader, and how to leverage your self-awareness to enhance your leadership effectiveness. • Identifying Leadership Styles: Understand the different types of leadership styles, their advantages and disadvantages, and how to adapt your style to different situations and people. • Foundations of Accountable Organizations: Explore the key elements of an accountable culture, such as trust, transparency, feedback, ownership and empowerment, and how to foster them in your organization. • Goal Setting & Alignment: Learn how to set SMART goals, align them with the organizational strategy, communicate them clearly and monitor progress and outcomes. • Communicating as a Leader: Develop your communication skills as a leader, such as active listening, assertiveness, persuasion and influence, and how to tailor your message to different audiences and channels. • Making Difficult Decisions: Gain confidence and competence in making difficult decisions, such as ethical dilemmas, trade-offs, risks and uncertainties, and how to communicate them effectively. • Conflict Resolution Skills: Acquire the skills and tools to resolve conflicts constructively, such as identifying the root causes, finding common ground, generating win-win solutions and managing emotions. • The “How To’s” of Difficult Conversations: Learn how to prepare for and conduct difficult conversations, such as giving feedback, addressing performance issues, delivering bad news or saying no. Our training is based on the latest research and best practices in emotional intelligence, soft skills and business operations. We create customized solutions that are human-centered, transformative and sustainable.
LEADERSHIP COACHING is a powerful way to support executives and mid-managers in their professional development and growth. It helps them navigate the complex and dynamic challenges they face every day, such as managing teams, communicating effectively, making decisions, and dealing with conflicts. By aligning their actions with their authentic selves and core values, they can achieve their personal and organizational goals, and increase their positive impact on others. Leadership coaching can be provided individually or in groups, depending on the needs and preferences of the clients. It is a collaborative and confidential process that fosters self-awareness, learning, and change.
CHANGE MANAGEMENT CONSULTING is a service that helps organizations adapt to changing environments and achieve their strategic goals. It involves assessing the current state of the organization, identifying the gaps and opportunities for improvement, and designing and implementing solutions that align with the organization's vision, mission, and values. Change management consulting also helps leaders and staff communicate effectively, manage conflicts, and cope with resistance and uncertainty during the change process. Some of the topics covered by change management consulting are: • Organizational strategy and values: This topic focuses on clarifying the purpose, direction, and core values of the organization, and ensuring that they are reflected in the policies, practices, and culture of the organization. • Analysis of processes and procedures: This topic involves examining the current workflows, systems, and structures of the organization, and identifying the strengths, weaknesses, opportunities, and threats that affect its performance and efficiency. • Priority alignment: This topic aims to align the priorities of the organization with its strategy and values, and to prioritize the most critical and impactful initiatives and projects that will drive the desired outcomes. • Communicating change: This topic covers the strategies and techniques for communicating the vision, goals, benefits, and expectations of the change to all stakeholders, and for engaging them in the change process. • Conflict management/conflict resolution: This topic addresses the sources and types of conflicts that may arise during the change process, and provides tools and methods for resolving them constructively and collaboratively.
CONFLICT RESOLUTION MEDIATION & TRAINING is a service that helps organizations deal with conflicts in a constructive and respectful way. It involves facilitating dialogue and communication between parties who have different perspectives, interests or needs, and helping them find mutually acceptable solutions. Training sessions equip employees and managers with the tools and techniques to prevent, manage and resolve conflicts on their own. (expand here) This is a series of workshops that cover the essential topics and skills for effective conflict resolution, such as identifying conflict styles, understanding the sources and stages of conflict, applying active listening and assertive communication, using collaborative problem-solving and negotiation strategies, and dealing with difficult emotions and behaviors. Some of the benefits of Conflict Resolution Mediation & Training are: • Improved conflict management skills • Enhanced teamwork and collaboration • Increased job satisfaction • Higher productivity • Improved customer service
ONLINE & VIRTUAL COURSES are a convenient and flexible way to learn new skills and advance your career. Whether you want to improve your leadership, communication, decision-making, or conflict resolution skills, there is an online course for you. Here are some of the courses that you can enroll in today: • Foundations of accountable organizations: Learn how to create a culture of accountability in your organization, where everyone is clear about their roles, responsibilities, and expectations. You will also learn how to measure and improve performance, provide feedback, and address accountability issues. • Goal Setting & Alignment - moving from an organizational strategy to employee accountability and performance: Learn how to translate your organizational vision and strategy into SMART goals that align with your team and individual objectives. You will also learn how to monitor progress, evaluate results, and celebrate achievements. • Communicating as a Leader: Learn how to communicate effectively as a leader, using different styles, channels, and techniques. You will also learn how to adapt your communication to different audiences, situations, and purposes, as well as how to handle challenging conversations and feedback. • Making Difficult Decisions: Learn how to make sound and ethical decisions in complex and uncertain situations. You will also learn how to apply different decision-making models, tools, and frameworks, as well as how to communicate and implement your decisions. • Conflict Resolution Skills: Learn how to manage and resolve conflicts in a constructive and respectful way. You will also learn how to identify the sources and types of conflicts, as well as how to use different conflict resolution strategies and skills. • The “How To’s” of Difficult Conversations: Learn how to prepare for and conduct difficult conversations with confidence and professionalism. You will also learn how to handle emotions, objections, and resistance, as well as how to follow up and ensure action. • Federal Grants Writing & Management Training: Learn how to write effective and competitive grant proposals for federal funding opportunities. You will also learn how to manage grant projects, comply with federal regulations, and report on grant outcomes.
